Privacy Policy

Introduction

Metis AI respects your privacy. This Privacy Policy describes how Metis AI collects, uses, stores, shares, and protects information when individuals and businesses use our financial technology application, website, and related services.

By using Metis AI, you understand that we may process information as described in this Privacy Policy.

Information We Collect

We collect information that you provide to us, information generated through your use of the service, and information made available when you choose to connect financial accounts.

• Account information, such as name, email address, business information, and other profile details.
• Financial account information, such as bank account details, account and routing information when applicable, balances, transaction history, account ownership information, and tokenized financial account data.
• Transaction and usage data, such as app activity, payment or transfer activity, connected account status, and feature usage.
• Technical data, such as IP address, device information, browser type, log data, cookies, and analytics data.
• Communications, such as support requests, feedback, and messages you send to Metis AI.

How We Use Information

Metis AI uses information for the following purposes:

• Provide, operate, maintain, and improve the app.
• Allow users to connect and verify financial accounts.
• Display account balances and transaction information.
• Categorize transactions and provide budgeting or financial management insights.
• Support money movement workflows, such as payments, payouts, transfers, or related financial actions.
• Prevent fraud, improve security, and comply with legal obligations.
• Troubleshoot issues, improve product performance, and provide customer support.
• Communicate with users about their account, updates, and service-related notices.

Financial Data and Connected Accounts

You may choose to connect financial accounts through third-party providers such as Stripe Financial Connections or similar financial data providers. Metis AI only accesses financial data that you authorize.

We use financial account data only for user-facing features, such as account verification, balance display, transaction categorization, financial management, and money movement workflows. Metis AI does not sell financial account data.

Where supported, you may disconnect linked financial accounts. We store financial data only as needed to provide the service, comply with law, prevent fraud, or maintain security.

How We Share Information

Metis AI may share information only as needed to operate the service, support requested features, comply with law, or follow your direction.

• Service providers that help operate the app, process payments, provide infrastructure, analytics, customer support, or security.
• Financial infrastructure partners such as Stripe, when needed to provide financial account linking, account verification, money movement, or payment-related services.
• Legal or regulatory authorities when required by law, subpoena, court order, or similar legal process.
• Business transfer participants in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• Other parties with your consent or at your direction.

Metis AI does not sell personal information. Metis AI does not share financial account data with unaffiliated third parties for their own marketing purposes.

Data Storage and Security

Metis AI stores data in the United States. We maintain an information security program designed to safeguard user, business, and partner data.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. However, no system or method of transmission can be guaranteed to be 100% secure.

Data Retention

Metis AI retains information for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

You may request deletion of certain data, subject to legal, regulatory, security, fraud prevention, or operational requirements.

User Choices and Rights

You may access, update, or delete certain account information through the service or by contacting us. Where available, you may disconnect financial accounts.

You may opt out of certain non-essential communications. Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction of personal information.

Cookies and Analytics

Metis AI may use cookies, local storage, and similar technologies to operate the app, remember preferences, improve the service, and analyze usage.

Children's Privacy

Metis AI is not intended for children under 13, or under the age required by applicable law. We do not knowingly collect personal information from children.

International Users

Metis AI currently stores data in the United States. If you access the service from outside the United States, you understand that your information may be processed in the United States, where data protection laws may differ from those in your location.

Changes to This Privacy Policy

Metis AI may update this Privacy Policy from time to time. The updated version will show an updated "Last updated" date.

Your continued use of the service after changes are posted means you accept the updated Privacy Policy.